Our connection to your program is through the film data you provide to us. When you finish breaking down your film export your breakdown data to an Excel file and submit that data to us. That initiates activity on our end. To view your Account Status, Service Selections, and Settings log in on the right.
Preparing & Sending Your Film Data
1. Export your film data to an Excel file
Once you've finished breaking down your film export your raw data to an Excel file (.xls or .xlsx). If you are uncertain how to export your film data contact us and we will walk you through the process.
2. Rename the Excel file
Modify the name of the file created in Step 1 to Include the appropriate FileTag and the name of the Team whose data is contained in the file. A FileTag is a unique identifier that tells our systems "who" has send the data and "what type" of dat it contains. Your program has a specific list of FileTags both Offensive & Defensive Self Scout & Opponent Scout data. To view your program's unique FileTag log in to form to the right.
In addition to your FileTag, include the name of the Team being referenced in parenthesis "()". This will allow our systems to reference that team in all results files.
Your various results files will be named in keeping with the name of the file you send us. So name your files according to the way you'd like to manage and maintain them on your end.
Example 1: Mountain State College is submitting Defensive Self Scout data for their first 5 games. Their unique FileTag for this data is "MSC3". They could name their breakdown file "MSC3 (Mountain State Def) Games 1-5.xlsx"
Example 2: Mountain State College's Offensive Staff is submitting their Opponent Scout data on Prairie State College's defense. Their unique FileTag for this data is "MSC2". They could name their breakdown file "MSC2 (Prairie State Off).xlsx"
3. Submit the Excel file
Send your file(s) from Step 2 to email@example.com
Accessing Your Results
To access your results you will need to download and install the Tableau Reader application on any and all computers where you will be accessing the files you'll be receiving from us. Tableau Reader is a free software application available at https://www.tableau.com/products/reader. Based on your service selections you will receive an email with your results file(s) attached. You'll be able to open and interact with your results files once you have the Tableau Reader application installed on your computer.
If you have selected our Mobile Access option you will also be able to access your results via the cloud on any of your mobile devices or computers. To do you'll need to install the Tableau Mobile App from the Apple App Store or Google Play Store. This is a free app that will allow you to view your results on your mobile device using the login information show in your settings.
INSIGHT Users will access their information by logging in to their INSIGHT account at www.r2sportstech-insight.com from their mobile devices or computers. To see your various Accounts and Login information log in to the form on the right. Our mobile app for iOS and Android devices will be released during the Summer of 2017.
In season (during the months of August-December) for data received between the hours of 9:00AM-11:59PM EST you can expect to receive your results within the following timeframes:
Off season (January-July) you can expect results to be delivered within the following timeframes:
There are a few issues that directly affect these turn times. The most common of which are:
Incorrect usage of your FileTags
When including your FileTag in the name of the file you're submitted (Step 2 in the Preparing & Sending your Film Data above) it is important that your FileTag be exactly as shown in your settings (no spaces, use of caps, etc). If the FileTag is incorrect, our system will not automatically process the file - putting it into a holding pattern until we can manually correct the issue.
Changing the Field Names in your Film Breakdown
We "wire" our system to read and reference your data based on the various Field Names that are included in your breakdown. If those Field Names change we have to modify things are our end to accommodate those changes. So consistency in the naming of your data Fields will insure that your files are processed as rapidly as possible.
GameDay Scout Apps
If you've purchased a GameDay Scout App you will need to download and complete one of our Customization Forms (click here). Additionally, for any iOS devices where you will be installing your apps (iPhones & iPads) we will need the UDID number of each device. Instructions for retrieving this number and submitting it to us are found by clicking here. Once we've received both of these items from you please allow 2-3 business days for your app to be completed. You will be contacted with instructions for downloading and installing your apps when the build is complete.
Should have questions, or technical issues of any kind contact us using any of the following methods:
Office Phone: 303-841-3415
Cell Phone: 303-522-4112
If you have questions about how to best interpret and understand your results please also visit our Orientation Videos page.